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(New York, NY - September 3, 2003) - Jupitermedia Corporation (Nasdaq: JUPM) today announced that the third annual IT Service Management Forum Conference & Expo, produced in conjunction with the itSMF USA, will be held September 15-20, 2003 at America's Center in St. Louis, Missouri. The IT Service Management Conference & Expo is experiencing significant growth and the 2003 event will be the largest to date. The conference is specifically designed to educate management level attendees, and covers how standardized processes and best practices can be used to improve the quality of services provided by IT organizations in four tracks:

  • The Business Value of Service Management
  • Implementing IT Service Management Programs - Case Studies of Successful Strategies
  • IT Service Management Projects - Case Studies of Successful Tactics and Use of Tools
  • IT Service Management Best Practices - Introduction to the IT Infrastructure Library (ITIL)

IT Service Management Forum Conference & Expo is a management level event that brings together key industry participants around the issue of IT service management and ITIL in a forum that fosters information exchange, honest discussion and collaborative problem solving. Featured keynotes for the event include Bob Artner, Vice President, TechRepublic; Elizabeth A. Byrnes, First Vice President, Infrastructure and Data Services, Merrill Lynch & Co.; Rick Devenuti, CIO and Corporate VP, Microsoft; Tom Grogg, Project Coordinator, State Farm Insurance and Kathy McIntyre, Component Manager, State Farm Insurance; and John Heller, Director of Global IT Solutions, Caterpillar, Inc. Attendees will also hear representatives from Hewlett-Packard, Intel, Computer Associates, Procter & Gamble, Accenture, General Mills, The Dow Chemical Company and IT Service Management Institute, to name a few. In addition to the three-day conference and expo, attendees may continue their ITIL® and IT Service Management education at the many post event training and certification classes that will be held September 18-20.

The Premier Sponsor for IT Service Management Forum Conference & Expo is Microsoft. Platinum Plus Sponsors include Hewlett-Packard, Computer Associates, Compuware and BMC Software. Platinum Sponsor for the event is IT Service Management Institute, and Gold Sponsors include Centrata, Euclid, Logical and Unisys. Additional sponsors and exhibitors include Axios,, Changepoint, Covestic, Digital Fuel, Exin, Fox IT, iCan SP, InfoVista, Infra Corporation, InteQ, ITIL Examination Agency, ITpreneurs, ManageOne, MaxUse, Opticom,, Principle Technologies, Quint Wellington Redwood, SEI Information Technology, Stroma Service Consulting, Tripwire and Viadyne Corporation. IT Service Management Forum Conference & Expo 2003 is hosted by and, and is produced by Jupitermedia in conjunction with the itSMF USA.

For more information about IT Service Management Forum Conference & Expo and to view the agenda online visit For registration information contact Lillian Potter at [email protected] or call (203) 662-2857. For sponsorship and exhibition information contact Tim Walsh at [email protected] or call (203) 662-2838.

About itSMF
The Information Technology Service Management Forum (itSMF) is a global consortium of more than 400 international corporations (4,000 individual members) responsible for advancing IT best practices through the utilization of the IT Infrastructure Library (ITIL), which provides a structured framework consisting of systematic and professional road maps for managing complex IT environments. For more information, please see

About Jupitermedia Corporation
Jupitermedia Corporation (Nasdaq: JUPM), ( headquartered in Darien, CT, is a leading provider of global real-time news, information, research and media resources for information technology, Internet industry and graphics professionals. Jupitermedia includes the,, and Networks which include over 165 Web sites and nearly 200 e-mail newsletters that generate over 230 million page views monthly. Jupitermedia also includes Jupiter Research, a leading international research advisory organization specializing in business and technology market research in 18 business areas and 11 vertical markets. In addition, Jupiter Events produces offline conferences and trade shows focused on IT and business-specific topics, including Computer Digital Expo, America's 21st Century Enterprise IT Conference & Expo (

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release which are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The potential risks and uncertainties address a variety of subjects including, for example, the competitive environment in which Jupitermedia Corporation competes; the unpredictability of Jupitermedia Corporation's future revenues, expenses, cash flows and stock price; Jupitermedia Corporation's ability to integrate acquired businesses, products and personnel into its existing businesses; Jupitermedia Corporation's international and venture fund investments; any material change in Jupitermedia Corporation's intellectual property rights and continued growth and acceptance of information technology and the Internet. For a more detailed discussion of such risks and uncertainties, refer to Jupitermedia Corporation's reports filed with the Securities and Exchange Commission pursuant to the Securities Act of 1933 and the Securities Exchange Act of 1934. The forward-looking statements included herein are made as of the date of this press release, and Jupitermedia Corporation assumes no obligation to update the forward-looking statements after the date hereof.

For information about the conference & expo contact:
Juliet Sigmann
Marketing Manager
(508) 870-5858, ext. 119
[email protected]

For more information about Jupitermedia contact:
Mary Ann Boland
Marketing and Public Relations Associate
Jupitermedia Corporation
(212) 547-7939
[email protected]

All current Jupiter Research press releases can be found online at

Jupitermedia Corporation 23 Old Kings Highway South, Darien, CT 06820; (203)662-2800; fax: (203) 655-4686; [email protected]